Our goal at Franchise Technology Risk Management (FTRM) is to help our clients leverage information security to optimize the way they do business from protecting information assets to ensuring more efficient and secure computing business practices.

FTRM is the premier information security consulting company providing expert advisory/program development services, risk assessments, security training/ awareness, penetration testing, and implementation services for franchise systems.  



Henfree Chan – Principal and co-founder of Franchise Technology Risk Management

Mr. Chan is a Senior Information Security Professional with 10 years experience in the Financial Services Industry.

He has worked at the world’s most prominent financial institutions including Goldman Sachs and Deutsche Bank helping them to develop, implement, and enforce strategic global security monitoring, data protection, and incident response programs to support regulatory compliance (Basel II, Gramm-Leach-Bliley, Sarbanes-Oxley, and PCI DSS) in the banking industry.

His specialties include Penetration Testing, Threat and Vulnerability Management, Incident Response, Malicious Code Analysis, and Security Architecture. Henfree holds a Bachelor’s of Science degree in Engineering Management Systems from Columbia University’s School of Engineering and Applied Science.


Bruce Schaeffer – Principal and co-founder of Franchise Technology Risk Management

Bruce S. Schaeffer is Founder and President of Franchise Valuations, Ltd., a company specializing in valuations and appraisals, succession planning and estate planning exclusively for the franchise community.

Mr. Schaeffer holds a Master of Laws (in Taxation) from New York University School of Law, and a Juris Doctor degree from Brooklyn Law School. He has been a speaker for the New York University Institute on Federal Taxation, the Practising Law Institute, the International Franchise Association and many other business, professional and academic forums.

Mr. Schaeffer is a frequent lecturer at Brooklyn Law School and served for many years on the International Franchise Association's Finance Accounting and Tax Committee. He is currently a member of the Legal/Legislative Committee of the IFA and the Institute of Business Appraisers. Franchise Valuations, Ltd., is a member of the IFA's Council of Franchise Suppliers.

Click here for a list of Mr. Schaeffer's Publications


Susan Ogulnick – Chief Operations Officer - Franchise Technology Risk Management

Susan Ogulnick is Vice President of Research and Operations for Franchise Valuations Ltd. She brings more than 20 years of experience in the information industry and is a recognized authority in acquiring information about hard-to-value entities.

Ms. Ogulnick earned a Masters of Business Administration degree from New York University. She also holds M.Phil. and M.A. degrees in Political Science from Columbia University.

Ms. Ogulnick was formerly Vice President of Consulting Services at FIND/SVP, Inc., a worldwide business advisory and research service.